Office Hours
Office hours:
Monday to Friday 9.00am – 5.30pm
Saturday 9.00am – 1.00pm
After hours emergency - Contact our office for latest recorded messaged of contacts
Rental Payments
Under your Tenancy Agreement Rent is always paid a month in advance. If at any time you are unable to make a rental payment, before the due date, please make immediate contact with our office.
Rental Bond
Your bond will be lodged with the Residential Tenancy Bond Authority. The bond is held as security against any property damage or undue wear and tear. Provided the property is left in as close as possible to the same condition as when the General Tenancy Agreement commenced (allowing for fair wear and tear) and there are no outstanding rent, the bond will be refunded promptly after you vacate.
Periodic Inspections
During your tenancy, the premises will be inspected by the Haughton Stotts. We will give you notice of the inspection.
Keys
Where possible, Haughton Stotts, retains a duplicate key to properties (however this is not guaranteed for every property).This is generally for naintenance purposes. Remember that it is in your interest to ensure that we have access.
Under special circumstances, and on producing identification, the keys can be borrowed, during office hours, but must be returned as soon as possible.
Insurance
We recommendyou to insure your personal possessions, against any loss, damage or theft.
Electricity, Gas and Telephone
It is each tenant's responsibility to have the appropriate account placed in his or her name(s) and then to arrange to have a meter reading, prior to vacating the premises.
Repairs and Maintenance
All repairs are to be put in writing, using the Repair Request forms. You may also request repairs online via this website.
Termination of the General Tenancy Agreement
Your Residential Tenancy Agreement is a legal and binding contract, providing protection for both you and the Landlord.
